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Professional Communication and Ethics

Professional Communication and Ethics develops effective verbal and written skills paired with moral decision-making. It equips learners to convey ideas clearly while upholding integrity, legal standards, and social responsibility within diverse professional environments.

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TabFlux . Professional Communication and Ethics . TU . BCA-NEW

Professional Communication and Ethics

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Course Title: Professional Communication and Ethics

Course No: BCA105

Nature of the Course: THEORY

Semester: 1

Full Marks: 60 + 20 + 20

Pass Marks: 24 + 8 + 8

Credit Hours: 3

Course Description

Course Objectives

Course Contents

1. Foundation of Professional Communication

8 hrs

1.1. Fundamentals of Language

1.2. A Brief History of Professional Communication

1.3. Principles of Professional Communication

1.4. The Communication Process

1.5. Nonverbal Communication in the Workplace

1.6. Barriers to Effective Communication

1.7. Vocabulary and Grammar

Commonly Confusing Words

Use of Tenses

"Mother Tongue" by Amy Tan

"The Letter" by Dhumketu

2. Oral Communication

8 hrs

2.1. Telephone Conversation

2.2. Public Speaking and Presentation Skills

2.3. Meeting, agendas and minutes

2.4. Elevator Pitches

2.5. Interviewing and Professional Dialogue

2.6. Vocabulary and Grammar

Professional Idioms

Reported Speech

"Death by PowerPoint" by Angela R. Garber

"Our world on fire needs you" by Maria Ressa

3. Writing Professionally

8 hrs

3.1. Rules of Professional Writing

3.2. Text Messages, Emails, and Memos

3.3. Notice Writing

3.4. Informal and Formal Letters

3.5. Resumes and Cover Letters

3.6. Vocabulary and Grammar

Business Vocabulary and Its Uses

Active and Passive Voice

"Gateman's Gift" by R. K. Narayan

"My School" by Rabindranath Tagore

4. Interpersonal and Group Communication

8 hrs

4.1. Interpersonal Communication in the Workplace

4.2. Listening Environment in the Workplace

4.3. Intercultural Communication

4.4. Effective Communication in Teams

4.5. Leadership and Communication

4.6. Adapting Communication Styles for Diverse Audiences

4.7. Vocabulary and Grammar

Polite Words in Communication

Making Requests and Offers

Conditional Sentences

"Computer and the Pursuit of Happiness" by David Gelempter

"The Collapse of the Family and the Community" by Yuval Noah Harari

5. Digital Communication

8 hrs

5.1. Virtual Etiquette/Netiquette

5.2. Online Professionalism

5.3. Communicating via Social Media and Collaborative Tools

5.4. Plagiarism and Online Plagiarism

5.5. Visuals in Communication (Maps, Tables, Charts, Infographics, Icon, Photograph, Diagrams)

5.6. Vocabulary and Grammar

Social Media Vocabulary and Its Uses

Preposition of Time, Place and Direction

"Cat Pictures Please" by Naomi Kritzer

"ChatGPT May Be Eroding Critical Thinking Skills" by Andrew R. Chow

6. Professional Ethics

8 hrs

6.1. Introduction to Professional Ethics in Computing

6.2. Professional Codes of Ethics

6.3. Responsibilities of IT Professionals

6.4. Ethical Decision-Making in IT

6.5. Whistle-Blowing and Professional Integrity

6.6. Workplace Ethical Challenges in IT

6.7. Vocabulary and Grammar

Ethical Vocabulary

Concord (Subject Verb Agreement)

"The Necklace" by Guy de Maupassant

"The Digital Citizen" by Lugi Ceccarini

Text Books

1.Adhikari, B. & Subedi, S. (2024). New modern grammar, writing, comprehension, word formation and pronunciation. Heritage Books.
2.Adler, R. B., & Elmhorst, J. M. (2019). Communicating at Work: Principles and Practices for Business and the Professions (11th ed.). McGraw-Hill.
3.Bovee, C. L., & Thill, J. V. (2021). Business Communication Today (15th ed.). Pearson.
4.Ghillyer, A. W. (2017). Business Ethics: Now (5th ed.). McGraw-Hill Education.
5.Guffey, M. E., Loewy, D., & Almonte, R. (2020). Essentials of Business Communication (11th ed.). Cengage Learning.
6.Quinn, M. J. (2014). Ethics for the Information Age (6th ed.). Pearson.
7.Spinello, Richard A. (2020). CyberEthics: Morality and Law in Cyberspace. Jones & Bartlett

Source:

This course is designed to develop students' professional communication competencies and ethical understanding required in the modern digital and organizational landscape. It emphasizes communication strategies, formats, and tools used in professional settings, with a strong foundation in workplace ethics and social responsibility. The course bridges communication theory with practical business, technical, and interpersonal communication skills, integrating ethical decision-making frameworks relevant to IT and business contexts in Nepal and beyond.

By the end of this course, students will be able to: Understand the principles and practices of effective professional communication in oral written, and digital forms; Develop effective professional communication skills; Understand ethical dilemmas in business communication; Apply persuasion, negotiation, and conflict resolution ethically; Analyze ethical issues in professional and technological contexts; Collaborate effectively in team-based communication projects.