MIS and E-Business

Course Title: MIS and E-Business

Course No: CACS301

Nature of the Course: Theory + Lab

Semester: 5

Full Marks: 20 + 20 + 60

Pass Marks: 8 + 8 + 24

Credit Hours: 3

Course Description

This course provides the fundamental knowledge of Management Information System and E-Business and its associated infrastructure, security and protection issues, payment system and ultimately live implementation of any web application in Web server.

Course Objectives

The general objectives of this course is to know fundamental knowledge of MIS/E-Business and implement the web application in Web Server.

Course Contents

1. Introduction to E-Commerce

7 hrs

1.1. Definitions and Concepts

1.2. Defining E-Business

1.3. Pure Versus Partial EC

1.4. EC Framework

1.5. Classification of EC

1.6. Benefits of E-Commerce

1.7. Electronic Markets

1.8. Role of Internet and Web in E-Commerce

1.9. The Limitations and Barriers of EC

1.10. Social Networks and Social Network Services

1.11. M-Commerce

Concept

Scope

Attributes

Benefits

Location-based l-commerce

l-Commerce Infrastructure

Location-Based Services and Applications

2. The Network Infrastructure for E-Commerce

8 hrs

2.1. Introduction to Information Superhighway (I-Way)

2.2. Components of the I-Way

2.3. Internet as a network infrastructure

2.4. Wireless Application Protocol

Wireless Application Protocol (WAP)

Architecture of WAP

Working of WAP

2.5. Wireless Technologies

ADSL

WiMAX

WLAN

WMAN

Wi-Fi

UMTS (3G)

LTE (4G)

(5G NR)

2.6. Security Issues related to Wireless Communications

3. Introduction to Management Information System

8 hrs

3.1. Data, information, computer based information system (CBIS)

3.2. Information System Resources

3.3. Management information system

3.4. Transaction processing (TPS) system

3.5. Decision support system (DSS)

3.6. Executive information system (EIS)

3.7. SCM, CRMS and International Systems

Introduction

Supply Chain Management Systems

Customer Relationships Management Systems

Enterprise systems and Challenges of Enterprise Systems Implementations

Managing the implementation

International Information Systems-Outsourcing and off-shoring

4. E-Commerce Security and Fraud Issues and Protections

10 hrs

4.1. Basic EC Security Terminology

4.2. The Threats, Attacks, and Attackers

4.3. EC Security Requirements

Confidentiality

Integrity and Availability

Authentication

Authorization

Nonrepudiation

4.4. Technical Malware attack

Viruses, Worms, and Trojan Horses

Heartbleed

Distributed Denial of Service

Cryptoblocker

Page hijacking

Botnets

Malvertising

Ransomware

Sniffing

4.5. Non-Technical Malware attack

Social Phishing

Pharming

Identity Theft and Identity Fraud

Spam Attacks

4.6. EC defense Strategy: access control

Authorization and Authentication

Biometric Systems

4.7. Encryption and PKI

Symmetric Key Encryption

Asymmetric Key Encryption

Certificate Authority (CA)

Secure Socket Layer (SSL)

4.8. Securing e-commerce networks

Firewalls

Virtual Private Networks

Intrusion Detection Systems (IDS)

Intrusion Prevention System (IPS)

5. E-payment systems

6 hrs

5.1. Online payment cards

Credit cards

Charge cards

Debit cards

Smart cards

5.2. Processing cards in online

5.3. Credit card payment procedure

5.4. E-micropayments

5.5. E-checking and its processing in online

5.6. Automated clearing house (ACH) network

5.7. Mobile payments (Digital wallet)

5.8. Mobile payment participants and issues

5.9. International payments

5.10. Emerging EC payment systems and issues

Crypto currency

Virtual currency

5.11. A case study of emerging trends in online payment system in Nepal

6. Launching a Successful EC Website

10 hrs

6.1. Planning Online Businesses

Business Plan

The cost-benefit, risk elements of a business case

Funding a New Online Business

EC Model selection

6.2. The process of building a website

6.3. Basic hierarchical website structure

6.4. Website hosting and obtaining a domain name (cPanel management, upload EC site to the web Server)

6.5. Web content creation and management

Web content

Categories and Types of Content

Content Management and Maintenance

Catalog Content and its Management

6.6. Website design criteria

6.7. Site Map and Navigation

6.8. Web page layout grid

6.9. Colors and Graphics

6.10. Website Usability

6.11. Performance

6.12. Website Promotion

6.13. Implementation of Payments system

6.14. Search Engine Optimization (SEO)

Laboratory Works

Laboratory works should be done covering all the topics listed above and a project work should be carried out by individually implementing a fully functioning e-commerce web application along with payment system.

1.Laboratory Work covering all course topics

Text Books

1.Efraim Turban, D. K. (2018). Electronic Commerce: A Managerial and Social Networks Perspective. New York: Springer

Reference Books

1.Chaffey, D. (2009). E-Business and E-Commerce Management: Strategy, Implementation and Practice (4th Edition). Harlow: Prentice Hall.
2.Kalakota, A. B. (1996). Frontiers of Electronic Commerce. Pearson.
3.Kenneth C. Laudon, C. G. (2014). E-commerce: business.technology.society. New York: Pearson Education Limited.
4.Kenneth C. Laudon, J. P. (2014). Management Information System: MANAGING THE DIGITAL FIRM. New York: Pearson Education Limited.

Notes:

This syllabus follows the official BCA curriculum of Tribhuvan University. In case of any doubt or revision, the university's published syllabus shall be considered authoritative.

Management Information System (MIS) & E-Business